Terms & Conditions

Last updated: December 4, 2025

Introduction

Welcome to Nova Suite. By accessing or using our website, any related applications, and/or any services provided through them (collectively, the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the “Terms”). These Terms apply to all visitors, users, and others who access or use the Website.

If you do not agree to all of these Terms, you are prohibited from using the Website and must discontinue use immediately. Nova Suite recommends that you save or print a copy of these Terms for future reference.

Agreement to Terms and Conditions

Nova Suite Terms and Conditions (these “Terms”) govern your use of this Website and all content, features, and services made available through it (collectively, the “Services”). These Terms outline the rules and regulations guiding the use of Nova Suite located at https://contactus.novasuite.io/contact-us.

All materials, information, documents, services, and other content that appear on the Website (collectively, the “Content”) are provided subject to these Terms. Your continued access or use of the Website constitutes your express agreement to be bound by these Terms in full. If you have any objection to any provision in these Terms, you must not use this Website.

Intellectual Property Rights

Except for any content that you own and choose to submit or display on the Website, Nova Suite and/or its licensors own and reserve all right, title, and interest in and to the Website and the Content, including all related intellectual property rights.

You are granted a limited, revocable, non-transferable, non-sublicensable license to access and view the Website and the Content solely for your personal, non-commercial use, subject to your strict compliance with these Terms. No other rights are granted, whether expressly or by implication.

Services

The Content and Services on this Website are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject Nova Suite to any registration, claim, demand, cost, liability, damage, or expense of any kind.

The Website is intended for users who are at least 18 years of age. By accessing or using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may not use or register to use this Website or the Services without the express consent and supervision of a parent or legal guardian. By enabling access for a minor, such parent or legal guardian agrees to be fully responsible for the minor’s use and for any breach of these Terms.

Acceptable Use

You may use this Website only for lawful purposes and in accordance with these Terms. You agree that you will not use the Website or any Content:

to republish any Nova Suite Content in any media without our prior written consent;

to reproduce, duplicate, or copy any Nova Suite Content, except as expressly permitted by these Terms or applicable law;

to sell, rent, sublicense, or otherwise commercialize any Nova Suite Content;

to publicly perform or publicly display any Nova Suite Content;

in any manner that could damage, disable, overburden, impair, or interfere with the Website or any other party’s use of the Website;

in any way that violates any applicable local, national, or international law or regulation, or that may cause harm to the Website, Nova Suite, or any person or business entity;

to conduct any data mining, scraping, automated data gathering, or similar activities in relation to the Website;

to transmit or procure the sending of any unauthorized advertising, promotional material, spam, or other forms of solicitation; or

to impersonate Nova Suite, our staff, or any other person, or misrepresent your affiliation with any person or entity.

Nova Suite may, in its sole discretion, restrict access to any part of the Website or the entire Website at any time and without notice. Any user identification, security key, or password used on this Website is confidential, and you are solely responsible for maintaining its confidentiality and for all activities that occur under your credentials.

Cookies

Nova Suite employs the use of cookies. By accessing the Website, you agree to the use of cookies in accordance with our Cookie Policy. Our interactive Website’s optimal functionality may rely on cookies to retrieve user information for each visit. Some of our affiliate partners may also use cookies. You can manage your cookie preferences through your browser settings, subject to any legal requirements in your jurisdiction. Restricting cookies may impact the performance or functionality of the Website.

License

Unless otherwise stated, Nova Suite and/or its licensors own the intellectual property rights for all Content on Nova Suite. All intellectual property rights are reserved. You may access any Website Content from Nova Suite for your personal use, subject to the restrictions set forth in these Terms.

Nova Suite hereby strictly prohibits you from:

Republishing any Nova Suite Content in any media, except as expressly permitted;
Reproducing, duplicating, or copying any Nova Suite Content for commercial purposes;
Selling, renting, sublicensing, or otherwise commercializing any Nova Suite Content;
Publicly performing and/or displaying any Nova Suite Content;
Using this Website in a manner that is, or may be, damaging and/or that impacts user access to this Website;
Using this Website contrary to relevant rules, laws, and regulations of your country of residence, or in a manner that causes, or may cause, harm to the Website, Nova Suite, or any person or business entity;
Conducting data mining, data harvesting, data extracting, or any other similar activity in relation to this Website; and
Using this Website to engage in any business advertising or marketing, except with our prior written consent.

Any rights not expressly granted to you are reserved by Nova Suite.

Linking and Hyperlinking Rights

We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our Website. You agree to promptly comply with any such request. We may amend the terms and conditions applicable to linking at any time, and by continuing to link to our Website, you agree to be bound by any such amended terms.

If you find any link on our Website that you consider offensive, you may contact us. We may consider your request to remove such links, but we are not obligated to do so and we are under no obligation to respond directly or promptly.

No use of our logo or other design-related intellectual property for linking purposes will be allowed without an appropriate trademark license agreement or our express prior written permission.

Hyperlinking to Our Content

Organizations such as search engines, government agencies, news organizations, and online directories may link to our Website without prior written approval, provided that the link:

is not in any way deceptive;

does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and

fits within the context of the linking party’s site.

We may review and approve other link requests from, for example, popular consumer and/or information providers, charity organizations, internet portals, educational institutions, trade associations, and dot.com community sites. Any interested organization must contact us for further information regarding our linking policy. Approval shall be granted or withheld at our sole discretion, and such linking shall not imply any endorsement, sponsorship, partnership, or approval by us of any kind.

Links to Third-Party Content

This Website may contain links to third-party websites or applications. Nova Suite does not control and is not responsible for the content, policies, or practices of any third-party websites or applications. We do not endorse, approve, or make any representations about such third-party content or its accuracy, completeness, or legality.

Nova Suite accepts no responsibility or liability for any advertisements or third-party offers contained within the Website. If you purchase any goods and/or services from any such third party, you do so entirely at your own risk. The third-party provider, and not Nova Suite, is solely responsible for such goods and/or services, and any questions, complaints, or claims must be directed to that provider.

User Content

In these Terms, “User Content” means any audio, video, text, images, or other material or content that you submit, upload, post, display, or otherwise make available on or through this Website.

By displaying or otherwise providing User Content on the Website, you grant Nova Suite a non-exclusive, worldwide, irrevocable, perpetual, royalty-free, fully paid-up, transferable, and sublicensable license to use, reproduce, adapt, modify, publish, translate, create derivative works from, distribute, perform, and display such User Content in any and all media now known or hereafter developed, for any lawful purpose in connection with the Website and our business.

You represent and warrant that:

you own or otherwise control all rights in and to the User Content;

the User Content does not infringe or violate any intellectual property, proprietary, privacy, publicity, or other rights of any third party; and

the User Content does not violate any applicable law, rule, regulation, or these Terms.

Nova Suite reserves the right, but not the obligation, to monitor, review, and remove any User Content at any time, for any reason or no reason, including any content that Nova Suite considers, in its sole discretion, to be inappropriate, offensive, unlawful, or in violation of these Terms. Nova Suite shall have no liability for any removal or failure to remove User Content.

You acknowledge and agree that you are solely responsible for your User Content and the consequences of posting or publishing it, and that you use the Website at your own risk.

Privacy Policy

By using this Website and its Services, you may provide us with certain personal information. By using Nova Suite or its Services, you authorize us to process and use your information in any country or state in which we operate, subject to applicable data protection laws and in accordance with our Privacy Policy.

We may use such information to operate, maintain, and improve the Website and Services, to personalize your experience, and for analytics, security, and other business purposes as described in our Privacy Policy.

By accessing this Website, certain information about you, such as your Internet Protocol (IP) address, browser type, pages visited, time and date of visits, and other similar information, may be logged and stored on Nova Suite servers or those of our service providers, as permitted by law.

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Refund Policy

All sales are final. We do not offer refunds for any of our digital services, except where required by applicable law. You acknowledge and agree that by purchasing or accessing any digital service, you have obtained immediate access and therefore waive any right to a cooling-off period or refund to the fullest extent permitted by law.

Shipping/Delivery Policy

Our Services are fully digital. No physical shipping or delivery is required or provided. Delivery of digital Services, where applicable, shall be deemed complete when access credentials or digital materials are made available to you.

Return Policy and Process

Returns are not accepted. All Services provided are digital, and all purchases are final, except where applicable law expressly requires otherwise.

Cancellation Policy

Unless otherwise specified in a separate written agreement between you and Nova Suite, cancellations of ongoing Services require at least thirty (30) days’ prior written notice. Services will continue, and you will remain responsible for all applicable fees, until the end of the applicable cancellation period.

Nova Suite reserves the right, in its sole discretion and without liability, to suspend or terminate your access to the Website or any Services, in whole or in part, at any time, for any reason or no reason, including for any breach of these Terms or suspected fraudulent or unlawful activity.

Termination does not relieve you of any obligations or liabilities incurred prior to the effective date of termination, including payment obligations.

No Guarantees; No Professional Advice

You acknowledge and agree that:

Nova Suite does not guarantee, warrant, or promise any particular outcome, result, performance, revenue, profit, savings, or level of success arising from your use of the Website or Services.

Any examples, testimonials, or statements of past or potential results are illustrative only and do not constitute a guarantee that you will achieve similar results.

The Content and Services are provided for general information and educational purposes only and do not constitute legal, financial, tax, medical, or other professional advice. You should consult your own qualified professional advisers before making any decisions based on the Content or Services.

Your use of the Website, Content, and Services is entirely at your own risk.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website, the Content, and all Services are provided on an “as is,” “as available,” and “with all faults” basis, without any warranties of any kind, whether express, implied, or statutory.

Without limiting the foregoing, Nova Suite expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties arising from course of dealing or usage of trade.

Nova Suite does not warrant that:

the Website, Content, or Services will be uninterrupted, timely, secure, error-free, or free of harmful components;

any defects will be corrected; or

the information provided on or through the Website is accurate, complete, reliable, current, or suitable for any particular purpose.

If you are dissatisfied with any portion of the Website, the Content, or the Services, your sole and exclusive remedy is to discontinue using them.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Nova Suite, its owners, directors, officers, employees, agents, contractors, licensors, or affiliates be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of business, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the Website, Content, or Services, whether based in contract, tort (including negligence), strict liability, or otherwise, even if Nova Suite has been advised of the possibility of such damages.

To the fullest extent permitted by law, Nova Suite’s total aggregate liability for any and all claims arising out of or relating to these Terms, the Website, Content, or Services shall be limited to the greater of: (a) the amount you actually paid to Nova Suite for the specific Service giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim; or (b) one hundred U.S. dollars (US$100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages or implied warranties, so some of the above limitations and exclusions may not apply to you. In such jurisdictions, Nova Suite’s liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Nova Suite, its owners, directors, officers, employees, agents, contractors, licensors, and affiliates from and against any and all claims, demands, actions, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

your use of or access to the Website, Content, or Services;

your User Content;

your violation of these Terms; or

your violation of any rights of a third party or any applicable law or regulation.

Nova Suite reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Nova Suite in asserting any available defenses.

Force Majeure

Nova Suite shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond Nova Suite’s reasonable control, including, without limitation, acts of God, natural disasters, war, terrorism, labor disputes, pandemics, governmental actions, failures of telecommunications or internet services, or failures of third-party hosting or service providers.

Governing Law and Jurisdiction

These Terms and your use of the Website, Content, and Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Nova Suite is organized, without regard to its conflict of laws principles.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the courts located in that jurisdiction, and you hereby consent to the personal jurisdiction and venue of such courts and waive any objection on the grounds of inconvenient forum or otherwise.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

No Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Nova Suite to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with any other legal notices and policies published on the Website (including our Privacy Policy and any separate written agreements between you and Nova Suite), constitute the entire agreement between you and Nova Suite with respect to the subject matter hereof and supersede all prior or contemporaneous communications, understandings, or agreements, whether oral or written, regarding your use of the Website and Services.

Changes to These Terms

Nova Suite reserves the right, in its sole discretion, to modify, update, or replace these Terms at any time. Any changes will be effective when posted on the Website or when we otherwise notify you. Your continued use of the Website or Services after any such changes constitutes your acceptance of the revised Terms. You are responsible for reviewing these Terms regularly.

Contact Us

If you have any questions about these Terms, you may contact us using the contact details provided on the Website.